Three-quarters of people residing with epilepsy in low-profits countries do not get the remedy they need, increasing their hazard of dying in advance and condemning many to the existence of stigma.
These findings had been published in “Epilepsy, a public health imperative” launched by means of the World Health Organization and leading non-governmental enterprises for epilepsy, the International League Against Epilepsy and the International Bureau for Epilepsy.
“The treatment hole for epilepsy is unacceptably excessive, whilst we know that 70 in step with cent of human beings with the situation may be seizure-loose once they have to get entry to drug treatments that can fee as low as $five in line with yr and can be delivered via primary health structures,” stated Dr Tarun Dua, from the WHO’s Department of Mental Health and Substance Abuse.
Premature death is 3 instances higher in people with epilepsy. In low- and middle-income nations, early death among human beings with epilepsy is drastically higher than in excessive-earnings nations.
The reasons encompass viable loss of getting admission to fitness facilities while seizures are lengthy-lasting or occur close together without recovery in between, and preventable reasons inclusive of drowning, head injuries, and burns.
Roughly half of adults with epilepsy have as a minimum another health circumstance. The most commonplace is despair and anxiety: 23 percent of adults with epilepsy will enjoy medical depression all through their lifetime and 20 in step with cent could have tension. Mental fitness conditions inclusive of those can make seizures worse and decrease the fine of life. Development and gaining knowledge of problems are skilled by way of 30-40 according to cent of youngsters with epilepsy.
Stigma prevents human beings from taking treatment. Treatment for epilepsy may be incorporated into primary health offerings. Reports show that political will enables the integration of analysis and remedy for epilepsy into the number one health offerings.
Source: World Health Organization
There are a number of empirical studies at the price of customer service and the impact of repeat enterprise on the bottom line. Frederick Reichheld and Earl Sasser stated that ‘if organizations knew how lots it simply expenses to lose a customer, they might be able to make accurate critiques of investments designed to keep customers’. They located that clients emerge as extra profitable over time as extended sales; reduced prices of distribution; referrals; and the opportunity to up-promote all add to the lowest line.
Heskett, Sasser, and Scheslinger collaborated on an education program to help managers in knowledge the lifetime cost of customers and similarly counseled on the importance of developing a subculture wherein personnel are engaged to make contributions to the price chain. They postulated that worker satisfaction ends in provider price which produces customer pleasure and which in turn consequences in earnings and increase. It is rarely sudden that take place personnel to produce satisfied clients.
What is Customer Service?
Is it pretty much smiling and being quality to customers? It’s an excellent region to start but it can not just be about that.
It is typically usual that it is very tough to deliver high requirements for customer service. Some say we’ve not been knowledgeable for it – it isn’t always our culture. This remark is regularly justified by means of mentioning that seeing that past due Victorian and early Edwardian times fewer and fewer people have labored in ‘provider’. What becomes a first-rate employment region in the one’s days has now diminished to almost not anything.
While this has come about, employment has extended in production, income, administration, statistics generation, and social sciences. Through the years ‘working in service’ got here to appear as a dead end process that nobody desired and could simplest take as a last inn. As a result, the label ‘service’ has almost fallen into disrepute, and lots of humans see giving provider as some thing underneath them that lesser mortals do.